Unscheduled Outage Notification


Description: SSO service provider informed us about a technical issue facing on their end.


Location: This occurs across Tyndale Christian School. All users using SSO to login to the services ( except Google services) 

Start Time: 12:20 PM


Unplanned Outage Duration: unknown, We are waiting for the Service provider's response.


Impact: You are unable to access My Tyndale, PCSchool Spider, Help desk ticketing, and EdSmart forms

However, users can access the Gmail, Shared drive ( Google Drive) and Google workplace services, and the VPN uses can access the Staffshare remotely. 


We apologise for any inconvenience caused by this unscheduled outage. For further information, please contact Tyndale IT on extension: 600 or email: it@tyndale.edu.au 


Thank you for your understanding